Emergency Assistance Plus - aoa

Emergency Assistance Plus Header Banner

Background Image

Emergency Assistance Plus® (EA+®)

24-Hour Emergency & Medical Backup Plan

Emergency Assistant Plus Icon Header

Emergency Assistance Plus® (EA+®)

With our active lifestyles, it's critical for AOA Members to set up a solid back-up plan … to help you handle almost any crisis away from home. That's why the AOA set up Emergency Assistance Plus – to help pay for emergencies your health insurance generally will NOT cover.

Nested Applications

Emergency Assistance Plus Tabbed Product Details

What would you do if when you're traveling and you or your family needed emergency medical transportation due to a heart attack, stroke or allergic reaction, or if you just lost a prescription? Whether you are traveling across the state, across the country, or across the world and have a medical emergency, the Emergency Assistance Plus Program gives you peace of mind with 24-hour emergency assistance.

You'll feel confident knowing that if you're traveling alone and become hospitalized, EA+ will arrange and provide for a loved one to come straight to your bedside. Emergency Assistance Plus also will also get your unattended dependent children or grandchildren home if your emergency stops you from being able to care of them.

Emergency Assistance Plus offers over 20 travel services that are invaluable during a crisis*:

  • Emergency medical evacuation to get you to another hospital if you are traveling and your current facility is unable to provide appropriate care.
  • Vehicle return home after your documented medical emergency and are unable to drive.
  • Nurse Escort if deemed medically necessary to assist and monitor you during your trip home.
  • Emergency cash transfers for unexpected medical bills, against a valid credit card.
  • Telephone assistance for lost or stolen travel documents.
  • Our no-obligation money-back guarantee allows you a full 30 day examination period. Wherever you go, Emergency Assistance Plus goes with you.

Enroll Now and protect your loved ones today!

 

Why face an emergency alone or waste time searching through the Yellow Pages late at night? EA+ automatically steps in to help you with more than 20 emergency and medical services to help you focus on your recovery and NOT on the costs (or even details like lining up second opinions or flying a loved one home). Take a look at everything EA+ does for you:

MEDICAL EVACUATION:

Emergency Medical Monitoring by an EA+ medical expert to make sure you get the appropriate care in a medical emergency.

Air Ambulance or Emergency Medical Evacuation if deemed medically necessary to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition.

Medical Specialist sent to you if your condition can’t be evaluated by phone and you cannot be moved and local treatment is unavailable.

Continuous Updates to a designated family member and/or a physician to keep them informed during your medical emergency.

MEDICAL ASSISTANCE

Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied.

Guarantee of Medical Payments paid directly to the hospital or physician against a valid credit card to keep your medical care going.

Prescription Replacement Assistance if your medications are lost or stolen.

24-Hour Doctor/ER/Dentist/Attorney Locator Assistance to help you quickly find a professional no matter where you are in the world.

ASSISTANCE FOR COMPANIONS

One Round-Trip Economy-Class Airline Ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.

Airfare Home for Dependent Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.

Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency.

Pet Care and Return Home Assistance if you’re traveling with a pet and cannot care for them due to an accident or illness.

Ticket Home for a Traveling Companion if EA+ evacuates you from one hospital to another, transports you home, or you pass away while traveling.

TRANSPORTATION HOME

Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+.

Nurse Escort provided if deemed medically necessary to help ensure you get proper medical care during your trip home.

Return of Deceased Remains service to bring your body home if you pass away while traveling.

Vehicle Return if you can’t drive your vehicle back home because your medical condition prohibits it AND your companion can’t drive it either.

OTHER VITAL TRAVEL ASSISTANCE AVAILABLE TO EA+ MEMBERS INCLUDES:

Destination Intelligence regarding weather, travel, health, inoculations, travel restrictions, and special events.

Real-time Security Intelligence in the event you feel threatened by political unrest, social instability, weather conditions, or health hazards.

Emergency Cash Transfer Assistance (against a valid credit card) if your wallet is lost or stolen.

Lost Luggage Assistance helps you track down any lost luggage.

Document Replacement Assistance if important documents like your passport, driver’s license, or birth certificate are lost or stolen during your trip.

Language Interpretation Assistance to connect you with an interpreter over the phone if you’re traveling in a foreign country and require translation assistance for medical emergencies.

Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation.

*This is only an outline of the plan’s features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Bargain price for AOA members

EA+ stands as an essential package of support services all vital in an emergency. Yet as critical as these privileges are, the price is one you'll find hard to believe quite simply because it's so affordable.

Just how low are we talking? When we describe EA+ to members, they often guess at price of about $300,or maybe $200, or a low-ball of $175.

Annual rates reserved for members and their families:

Member Only Member & Family
$114 $144

Best of all, with our 30-Day Free Look, you don't risk a penny by locking in EA+ now. Your EA+ privileges start when the first payment is received. Take up to 30 days to review your Member Guide. If you decide EA+ isn't right for you, we'll refund your entire payment, as long as you have not used the services.

You cannot be singled out for cancellation or a rate increase no matter what your age. No matter how often you travel. No matter how much you use EA+.

Frequently Asked Questions

How does EA+ work with my medical insurance?

EA+ is an important stop-gap between what your medical plan covers and emergency medical services most health insurance plans never cover. If you become sick or injured while traveling and are admitted to the hospital, EA+ provides emergency medical evacuation to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition, or gets you home once you are stable enough to travel after your medical emergency. EA+ arranges for medical experts to oversee your treatment and even helps your loved ones stay informed with a 24-hour toll-free emergency relay service.

Are there any restrictions about which countries I can visit and still be covered?

If you are traveling in a country on the OFAC-sanctioned list, you are not covered by EA+. If you’re unsure of the status of a country in which you are planning to travel please visit www.emergencyassistanceplus.com/OFAC to view a current list of countries with OFAC-sanctioned restrictions.

I'd like to enroll in Emergency Assistance Plus, but I'm traveling soon. How can I gain access to my membership materials?

The fastest way to enroll is over the phone. Enrollments made over the phone are processed within 1 business day. If your email address is provided at the time of enrollment, you will receive a Welcome Email with a Temporary I.D. card within 3 business days of your enrollment being processed. If you need your Member Guide or Identification Card sooner, please call our Customer Service team at the number at the top of this page for assistance.

How do I use EA+ once I activate full privileges?

Your official EA+ Identification Card will be mailed to you in your Welcome Kit as soon as you complete your enrollment. This customized I.D. card lists the emergency phone numbers to call. (You'll want to keep this I.D. card in your wallet. Most people tuck it right next to their medical plan I.D. card.)

Then if you're suddenly faced with an emergency when you're traveling away from home, just call the emergency number located on the back of your I.D. card, which is available 24 hours a day, 365 days a year. EA+ will immediately jump in from there and begin monitoring your care. It's very important to make sure that all family members are aware that you have EA+ in the event that you are unable to communicate with medical personnel as EA+ must arrange all transportation services.

Who is included under the Emergency Assistance Plus family plan?

As long as you sign up for the family plan,  all family members who meet the definition of dependent are eligible for EA+ services: your spouse (to include legally recognized domestic partner); your unmarried children from birth and through age 18; or through age 22 if enrolled as a full-time student in an accredited college, university, vocational, or technical school; and children whose support is required by a court decree: or adult child(ren) or grandchild(ren) with mental or physical disabilities who are solely dependent for maintenance and support. Children include natural children, stepchildren and legally adopted children. They must be primarily dependent on you for support and maintenance and must live in a parent-child relationship with you. If traveling on a trip without you, Dependents are covered provided the trip does not exceed ninety (90) days.

Do my spouse/domestic partner and I have to be traveling together to be covered?

No. If you are enrolled in the family membership, your spouse/domestic partner is protected by EA+ whether or not he or she is traveling with you. The family membership gives them access to the exact same services as the primary member.

 

There are many ways EA+ helps protect you from medical mishaps. But to keep the price reasonable, there are some restrictions you should know about. For example, your trip must be for reasons other than medical. You're not protected if your trip is just for treatment at a distant clinic or hospital. Also, EA+ is not a substitute for your medical insurance. Your regular insurance pays for your medical care. EA+ provides for all the extra services described in these materials, which help ensure you get an accurate diagnosis and proper ongoing care. Plus, EA+ helps make sure you get home quickly and safely if need be. And because EA+ is a membership, there are no claims for reimbursement — we make all of the arrangements for you!

*This is only an outline of the plan’s features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Emergency Assistance Plus® and EA+® are trademarks belonging to Worldwide Rescue & Security, Inc., and are used with permission.

Offered by: Worldwide Rescue & Security
P.O. Box 9159 Phoenix, AZ 85068

To Enroll or for Questions? Call 1-877-883-1934

Hours of Operation:
Monday - Friday
8am - 7pm Eastern

 

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY
If you have an EA+ membership, and you are experiencing a medical emergency while traveling, please call 9-1-1 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. Please note that EA+ is not a first responder.
 
Emergency Assistance is available 24/7/365:
1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)

Emergency Assistance Plus Sidebar Content


550,000+ people require air ambulance service every year*

$12,000-$25,000 is the average cost for one air ambulance flight**

 

*National Association of Insurance Commissioners (NAIC), Retrieved October 24, 2017

**Association of Air Medical Services, Retrieved October 24, 2017

Testimonials

After being hospitalized while on vacation in Michigan, EA+ made all medically necessary arrangements to get Fred home as soon as he was able to travel. “I would have been unable to return home without EA+ assistance,” says Fred. “EA+ arranged everything speedily and professionally. I was extremely pleased with the services.”
–Fred D., Lincoln, NE

“I suffered a subdural hematoma and required surgery in Munich, Germany … EA+ helped me secure the quickest flight home available, at no cost to me.”
–Frank V., Sacramento CA